Customer Support

We're here to help! Our dedicated customer support team is available to assist you with any questions, concerns, or issues you may have regarding our courses, services, or platform.

📞 Contact Us

🆘 How We Can Help

Our support team can assist you with:

• Course enrollment and registration
• Payment and billing inquiries
• Technical support for the learning platform
• Certificate requests and verification
• Course content and material access
• Exam scheduling and preparation
• Refund and cancellation requests
• General queries about our services

📧 Email Support

For non-urgent inquiries, email us at support@stratvard.com. We typically respond within 24-48 hours during business days.

When contacting us via email, please include:

• Your full name and contact information
• Course name or enrollment ID (if applicable)
• Detailed description of your query or issue
• Any relevant screenshots or documents

⚠️ Fraud Prevention

To verify the authenticity of Stratvard Education communications or certificates, please contact us only through our official channels listed above. Be cautious of fraudulent overseas job consultants, fake training institutes, and unauthorized certificates.

📋 Other Support Resources

• FAQs - Find answers to common questions
• Submit Feedback - Share your feedback or suggestions
• Complaint Forum - File a formal complaint if needed
• Escalation Policy - Learn about our escalation process

🏢 Office Address